Lead Capture Live: 24/7 Call Answering, Virtual CSR & Job Booking Service

We Capture & Book Leads in Your Field Management Software When You Can’t

There’s a big problem plaguing home services businesses—companies fail to answer approximately 20% of their phone calls. This results in tens of thousands (if not hundreds of thousands) of dollars in revenue left on the table, and your marketing investments being wasted.

Answer More Calls, Capture More Leads, Book More Jobs

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Inbound & Outbound Job Booking

Whether it’s overflow calls, after-hours calls, or following up with open estimates and unsold jobs, Lead Capture Live has your business covered.

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After-Service Upselling & Cross-Selling

Let your CSRs focus on answering the phone while Blue Corona follows up with customers after their job is completed to cross-sell and upsell into more services.

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Outbound Lead Generation

Don’t have enough jobs to keep your techs on the road? With Lead Capture Live, we prospect and generate outbound leads for you to keep your schedule full.

Convert Your Current Marketing Dollars into More Leads

With Lead Capture Live, contractors and home service companies:

  • Increase booked jobs: Inbound and outbound job booking services, after-service follow-up, and outbound lead generation services promote a seamless, best in class customer experience and maximize upselling and cross-selling opportunities for your team. The best part? It’s all executed by Blue Corona as part of your measurable marketing and sales solution.
  • Reduce marketing costs: Generate more qualified leads from your existing marketing budget, by capturing and converting more calls, forms, and chats into booked jobs.
  • Differentiate their brands from the competition: Blue Corona’s Lead Capture Live team enhances your brand interactions; an experience homeowners won’t get from your competitors. Proven phone scripts tailored to your business and industry streamline the lead capture process, without deviating from your intake process.

24-Hour Appointment Booking Following Your Process

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We answer your calls 24/7/365, including after hours, overflow, and emergency calls.

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We follow a consistent workflow and can book leads directly in your field management software.

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We communicate with your team, ensuring all jobs are accounted for and scheduled correctly.

Growing Businesses, One Tracked Call at a Time

No contractor marketing campaign is successful without the right tracking and analytics in place. Without proper tracking, it’s impossible to determine what marketing investments are generating leads and a healthy ROI, and those that need to be optimized for better performance.

Detailed Reports Showcase Real Revenue, Not Just Leads

Lead Capture Live seamlessly integrates into your digital marketing strategy, including your monthly reporting.

Each month, we analyze your lead data and make proactive recommendations on how to optimize your marketing campaigns, sales funnel, phone call conversion rates (from phone call to booked job). This measurably improves your marketing performance, generating more qualified leads and booked jobs while you collect more revenue.

Get Started In 3 Easy Steps

1. Review & Customize

Review your current lead booking workflow and customize your phone scripts to your industry and business.

2. Setup

We setup Lead Capture Live, including integrating with your phone systems and assigning 24/7 virtual receptionists.

3. Test

Test your Lead Capture Live integration, call handling and lead dispositions, and get started!

Let’s Grow Your Business Together

Don’t let poor call coverage and missed calls cost your business money. Enhance your brand’s image, give your customers a fast, easy experience, and book more jobs with Lead Capture Live.

Send us a message to setup a free marketing consultation or to learn more!

Lead Capture – Free Competitor Analysis

  • Get a FREE Competitor Analysis

    *By providing a telephone number and submitting the form you are consenting to be contacted by SMS text message. Message & data rates may apply. Reply STOP to opt out of further messaging.

Penguin Air, Plumbing & Electrical

Penguin Air, Plumbing & Electrical
Problem

A prominent Nexstar member servicing the Phoenix Valley, Penguin Air, Plumbing & Electrical first came to Blue Corona in 2019 in search of a new digital marketing partner. A once well-established brand in the Valley community, Penguin was quickly losing rankings, visibility, and customers to competitors that outranked and outperformed them on search engines. Historically, Penguin grew top-line revenue nearly 40% each year until 2019. Owners Wade and Will were ready to make the leap from the “biggest small guy” in the Valley to big-time players.

Solutions

A digital competitive analysis of Penguin’s online presence revealed multiple areas of opportunity across their website, organic search presence (SEO) and paid media (PPC, specifically).

Our Results

$34M

Revenue generated from digital marketing

12%

Reduction in cost per validated lead from digital sources

54%

Of total revenue generated by digital marketing

American Vintage Home

American Vintage Home
Problem

American Vintage Home, an award-winning residential HVAC and plumbing company servicing Chicagoland’s North Shore area, knew they were up against tough competition online. With multiple, large home service companies dominating the first page of Google search results, the company had an uphill battle to outrank their competitors to generate more qualified leads from their website.

Solutions

The company turned to Blue Corona to improve the performance of its digital marketing campaigns, with an emphasis on search engine optimization (SEO). After an in-depth client intake and onboarding process, Blue Corona’s team got to work installing a custom tracking and analytics setup, optimizing existing web pages, publishing new, SEO-optimized content, and claiming and optimizing local director listings on behalf of American Vintage Home.

Our Results

500+

Keywords ranked on page one of Google search results

10%

Year-over-year increase in validated leads from SEO

77:1

ROI from their SEO investment

Arctic Air Conditioning

Arctic Air Conditioning
Problem

Arctic Air Conditioning’s customer service reps are top notch, but there was one problem—their CSRs simply couldn’t keep up with the high volume of calls generated by Blue Corona’s marketing strategies. The company was leaving thousands of dollars of revenue on the table each month because of it.

Solutions

Enter Blue Corona’s Lead Recovery service, which successfully books an average of 10% more appointments from our clients’ existing marketing budgets.

Our Results

29%

Of all phone calls flagged for recovery

100

Additional jobs booked throughout the year from Lead Recovery

14:1

ROI from Blue Corona's Lead Recovery services

// Testimonials

See What Our Clients Are Saying

"We struggled, marketing wise, in that we went through several marketing companies and all directing us in the wrong way. We spent a lot of money that we didn't really need to. It's been great since we joined [Blue Corona] and making marketing affordable for us. The name Blue Corona, to us, means leads...money! You should be called Green Corona."

Jay Kline

"I would 100% recommend Blue Corona to any new, aspiring HVAC, plumbing, electrical service, home services type business that is looking to expand the footprint of Internet marketing truly because the sense of, they're not like your every other internet marketing company. They're not going to sell you a bill of goods and over-promise and under-deliver. They're going to under-promise and over-deliver."

Ross Albert

"There's been plenty of times where we would sit back and look at things and go, "Hey, you know what? That's probably the best decision we made in a long time." I would definitely recommend [Blue Corona] to other service companies because I want to see how other people like me and my family here at work succeed."

Bill McManigal

Partnerships & Awards

Customized Digital Marketing Strategies

we build your strategy to help you outrank and outperform the competition

// Home Services Marketing

SEO (search engine optimization) and paid media are the two most effective ways to increase qualified visitors to your website. If your business doesn’t dominate the first page of search results, you’re losing business to your competition. We help you maximize your search engine real estate across both paid and organic listings on search engines like Google and Bing. This drives more qualified website traffic, calls, and leads to your business (and not your competitors’).

Elevate Your Brand Presence

with a new website

// Website Design & Development

At Blue Corona, we take care of your website for you—from start to finish. The best part? You own 100% of everything we create—the code, content, design—everything. Our websites capture the uniqueness of your brand, deliver a seamless user experience, and serve as the launchpad for your digital marketing campaigns. We provide:

  • Website design and development
  • Hosting
  • Security
  • Webmaster support

Capture & Convert More Leads

without spending a dollar more on marketing

// Maximize your marketing 

Marketing is only successful if your operations team does its job. At Blue Corona, we help your team capture and convert more leads by providing 24/7/365 call answering services and AI-powered website chat to help you:

  • Answer more calls
  • Increase your website conversion rate
  • Book more jobs
  • Provide best-in-class customer experience